Ecovacs DEEBOT X11 OMNICYCLONE Robotic Vacuum
In stock
$2,999
Shipping across Australia is free
New products
30 days return window
The all-new DEEBOT X11 OmniCyclone from ECOVACS sets a new standard in robotic vacuum cleaning technology — combining next-level performance, intelligence, and user experience.
The X11 OmniCyclone integrates PowerBoost Technology with Perpetual Runtime, upgraded OZMO ROLLER 2.0, TruEdge 3.0 Extreme Edge Cleaning and BLAST (Boosted Large Airflow Suction Technology). This powerful combination delivers stronger, deeper and smarter cleaning across all areas.
For the first time, PureCyclone 2.0 Auto-Empty Technology is built into the OMNI Station. Its bagless design ensures sustainable, low-maintenance operation with consistently strong suction — enabling a truly hands-free experience.
AGENT YIKO, our autonomous AI Agent Manager, introduces deep-learning intelligence that analyses your home and habits to create personalised cleaning plans and smarter decision-making.
The TruePass Adaptive 4-Wheel Drive Climbing System uses contact-activated levering wheels to smoothly navigate thresholds up to 2.4 cm — ensuring uninterrupted cleaning across every room.
Key Features
- OZMO ROLLER 2.0 Instant Self-Washing Mopping Technology with New TruEdge 3.0
- BLAST (Boosted Large Airflow Suction Technology)
- The Bagless Revolution: The All-new OmniCyclone Station Delivers An Uncompromising Clean
- AI-Powered Cleaning Fulfills A Truly Care-Free Experience
- Triple Lift with Precision Dry-Wet Separation
- AI Stain Detection 2.0
Shipping & Delivery
1. Delivery area
Aussietronics currently ships to all regions of Australia.
2. Delivery services
We partner with reliable Australian shipping carriers, including Australia Post, StarTrack, and CouriersPlease. The carrier for each order is selected based on the type of product, delivery address, and service availability.
3. Shipping Costs
We offer free standard shipping on orders within Australia.
4. Delivery time
Orders are typically processed within 1–2 business days after payment confirmation. Standard delivery within Australia takes 3–9 business days.
5. Shipping support
If you have any questions about shipping or the status of your order, please contact our customer support team:
Email:
contact@aussietronics.com.au
Phone:
+61 468 244 403
Refunds & Returns Policy
Return period
We accept requests for returns or exchanges within 30 days of receiving your order.
Circumstances under which a return or exchange is possible
Returns or exchanges may be available in the following cases:
- the item was damaged during delivery
- the item turned out to be defective or faulty
- the item received does not match the order
- the customer wishes to return the item
- the wrong item was ordered
Return policy
To process a return, the item must:
- must be returned within 30 days of delivery
- be in good condition
- show no signs of significant wear or damage
- be returned with all parts and accessories, if possible
In some cases, proof of purchase may be required.
Refunds and exchanges
Once we have received and inspected the returned item, we will notify you of the outcome of your return request.
If approved, the following may be proposed:
- refund
- exchange
- replacement
Return shipping cost
If the item was damaged, defective, or sent in error, we will cover the return shipping costs.
If you return an item that is not defective, you may be responsible for the return shipping costs.
The original shipping cost is non-refundable.
How to request a refund
To request a return or exchange, please contact our customer support team:
Email:
contact@aussietronics.com.au
Phone:
+61 468 244 403
Or use the contact form on our website.
Please include:
- order number
- brief description of the issue
- photos of item (if necessary)
Please wait for confirmation from our customer support team before shipping the item.
Return Address
3 Lukaarlia Dr, Bridgewater TAS 7030, Australia
Product packaging
We recommend returning the item in its original packaging and packing it securely for safe transport.
Refund processing time
Once the item has been received and inspected, the refund, if approved, will be processed within 14 days.
Refund Policy
Refunds will be issued via the same payment method used when placing the order.
Undelivered orders
If your order has not been delivered, please contact us. We will check the delivery status and, if the package is confirmed to be lost, we will offer to reship it or issue a refund.
Payment Policy
At Aussietronics, we aim to provide clear and secure payment options for all customer orders. Our payment procedures are designed in accordance with standard industry practices for secure transaction processing and data protection.
Card Payments (via Stripe)
We accept major credit and debit cards, including:
- Visa
- Mastercard
- American Express
Processing:
All card payments are securely processed through Stripe, a trusted third-party payment processing provider.
Data Security:
Transactions are transmitted through encrypted and secure payment channels. Aussietronics does not store complete credit or debit card details on its servers.
Additional information
| Model Number | DEX99 |
|---|---|
| Suction Power (Pa) | 19, 500 |
| Surfaces | Hard Floors, Carpets |
| Filtering | M6 |
| Bagged/Bagless | Bagless |
| Bin/Bag Capacity (L) | 1.6 |
| Restricted Area Detection | Yes |
| Wet & Dry | Yes |
| Battery | 6400mAh |
| Charging | 3 Hours 40 Minutes |
| Programs | Sweep, Mop |
| Smart Home Compatible | Yes |
| Works with Google Assistant | Yes |
| Works with Amazon Alexa | Yes |
| Works with Apple HomeKit | Yes |
| Type | Robot Vacuum & Mop |
| Family | DEEBOT |
| Colour | Brown |
| Noise Level (dBA) | Sweep 61.8, Sweep & Mop 62.9 |
| Sensor Technology | Navigation Type dToF, Obstacle Avoidance RGBD + LED, Processing Chip RK3562 |
| What's In The Box | 1x Robot Vacuum, 1x OMNI Station, 1x Power Cord, 1x User Manual, 1x Quick Guide, 1x Side Brush, 1x Main Brush & Main Brush Cover, 1x Auxiliary Compartment Auto-Fill Module, 1x Ordinary New Roller Cloth Roller, 1x Clean Water Tank, 1x Dirty Water Tank |
