Ecovacs Winbot W2 Pro OMNI Robotic Window Cleaner

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SKU: WG851-11 Categories: Brand:

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$687

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30 days return window

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Goodbye, streaky windows! The Ecovacs Winbot W2 Pro OMNI Robotic Window Cleaner (WG851-11) is your new cleaning bestie. With its Three-nozzle Wide-angle Spray Atomization Technology and WIN-SLAM 4.0 intelligent planning, it'll leave your windows sparkling clean. And don't worry about safety – the 12-stage safety feature has your back. This little robot packs a punch with its 2800Pa suction power (up to a whopping 5500500 Pa!), tackling all types of flat windows. It's got multiple cleaning modes to suit your needs and a long-lasting lithium battery. Plus, it's pretty quiet at just 63 decibels. The Winbot W2 Pro OMNI comes with everything you need to get started, and it's backed by a 2-year manufacturer's warranty.

Key Features

  • Bagless design for easy emptying and cleaning
  • 98.55 Watt power, 5500 Pascal suction, for flat glass windows
  • Lithium 4500mAh battery, up to 110 min, 3 hour charge
  • WIN-SLAM 4.0 navigation, Ecovacs App control, 12-stage safety

Shipping & Delivery

1. Delivery area

Aussietronics currently ships to all regions of Australia.

2. Delivery services

We partner with reliable Australian shipping carriers, including Australia Post, StarTrack, and CouriersPlease. The carrier for each order is selected based on the type of product, delivery address, and service availability.

3. Shipping Costs

We offer free standard shipping on orders within Australia.

4. Delivery time

Orders are typically processed within 1–2 business days after payment confirmation. Standard delivery within Australia takes 3–9 business days.

5. Shipping support

If you have any questions about shipping or the status of your order, please contact our customer support team:

Email: contact@aussietronics.com.au
Phone: +61 468 244 403

Refunds & Returns Policy

Return period

We accept requests for returns or exchanges within 30 days of receiving your order.

Circumstances under which a return or exchange is possible

Returns or exchanges may be available in the following cases:

  • the item was damaged during delivery
  • the item turned out to be defective or faulty
  • the item received does not match the order
  • the customer wishes to return the item
  • the wrong item was ordered

Return policy

To process a return, the item must:

  • must be returned within 30 days of delivery
  • be in good condition
  • show no signs of significant wear or damage
  • be returned with all parts and accessories, if possible

In some cases, proof of purchase may be required.

Refunds and exchanges

Once we have received and inspected the returned item, we will notify you of the outcome of your return request.

If approved, the following may be proposed:

  • refund
  • exchange
  • replacement

Return shipping cost

If the item was damaged, defective, or sent in error, we will cover the return shipping costs.

If you return an item that is not defective, you may be responsible for the return shipping costs.

The original shipping cost is non-refundable.

How to request a refund

To request a return or exchange, please contact our customer support team:

Email: contact@aussietronics.com.au
Phone: +61 468 244 403
Or use the contact form on our website.

Please include:

  • order number
  • brief description of the issue
  • photos of item (if necessary)

Please wait for confirmation from our customer support team before shipping the item.

Return Address

3 Lukaarlia Dr, Bridgewater TAS 7030, Australia

Product packaging

We recommend returning the item in its original packaging and packing it securely for safe transport.

Refund processing time

Once the item has been received and inspected, the refund, if approved, will be processed within 14 days.

Refund Policy

Refunds will be issued via the same payment method used when placing the order.

Undelivered orders

If your order has not been delivered, please contact us. We will check the delivery status and, if the package is confirmed to be lost, we will offer to reship it or issue a refund.

Payment Policy

At Aussietronics, we aim to provide clear and secure payment options for all customer orders. Our payment procedures are designed in accordance with standard industry practices for secure transaction processing and data protection.

Card Payments (via Stripe)

We accept major credit and debit cards, including:

  • Visa
  • Mastercard
  • American Express

Processing:

All card payments are securely processed through Stripe, a trusted third-party payment processing provider.

Data Security:

Transactions are transmitted through encrypted and secure payment channels. Aussietronics does not store complete credit or debit card details on its servers.

Additional information

Model Number

WG851-11

Suction Power (Pa)

5500

Surfaces

All flat glass windows

Bagged/Bagless

Bagless

Power

98.55W

Battery

Lithium 4500mAh, up to 110min

Charging

Up to 3 Hours

Programs

Fast Cleaning Mode, Deep Cleaning Mode, Thorough Cleaning Mode, Edge Cleaning Mode, Spot Cleaning Mode, Zone Cleaning Mode, Heavy-Duty Cleaning Mode

Smart Home Compatible

Control via Ecovacs App

Type

Robot Vacuum

Colour

White

Supplier Colour

White and Grey

Noise Level (dBA)

63

Sensor Technology

A gravity acceleration sensor- to keep the machine stable at all times an optocoupler sensor- to detect edges with a superfast 0.2 second response time

Additional Features

The exclusive Three-nozzle Wide-angle Spray Atomization Technology and WIN-SLAM 4.0 intelligent planning keeps your window clean as new. Also, the 12-stage safety feature ensures you can look out your spotless window with absolute peace-of-mind

What's In The Box

1x Robot, 1x Safety tether, 2x Cleaning pads (sets), Instruction manual, 1x Cleaning solution

Manufacturer's Warranty

2 Year

Base Station Height (mm)

310

Base Station Width (mm)

170

Base Station Depth (mm)

310

Base Station Weight (kg)

5.5