Narwal Freo Z Ultra Robot Vacuum and Mop
In stock
$2,499
Shipping across Australia is free
New products
30 days return window
Step into the future of cleaning with the Narwal Freo Z Ultra Robot Vacuum and Mop. This smart home helper tackles both vacuuming and mopping, making your floors spotless with minimal effort. Its powerful 12,000 Pa suction picks up dirt and debris from hard floors, while the HEPA filter traps allergens. The TwinAI Camera and Dual Chips help it navigate your home efficiently, avoiding obstacles and restricted areas. With a 5200 mAh battery, it cleans for hours on a single charge. At just 55 decibels, it's quiet enough to run while you're home. Control it with your voice using Google Assistant, Amazon Alexa, or Apple HomeKit. The base station handles self-cleaning and stores dirt in a hygienic bag. This white robot measures 350mm wide, 355mm deep, and 109.6mm tall. It comes with everything you need to get started, including mop pads, brushes, and floor detergent. The Narwal Freo Z Ultra (YJCC017-WHITE) is backed by a 2-year warranty.
Key Features
- Bagged design with HEPA filtration
- 12,000 Pascal suction power for hard floors
- 5200mAh battery for extended cleaning sessions
- TwinAI camera navigation and smart home compatible
- Wet and dry cleaning, pet friendly, 55 Decibels noise level
Shipping & Delivery
1. Delivery area
Aussietronics currently ships to all regions of Australia.
2. Delivery services
We partner with reliable Australian shipping carriers, including Australia Post, StarTrack, and CouriersPlease. The carrier for each order is selected based on the type of product, delivery address, and service availability.
3. Shipping Costs
We offer free standard shipping on orders within Australia.
4. Delivery time
Orders are typically processed within 1–2 business days after payment confirmation. Standard delivery within Australia takes 3–9 business days.
5. Shipping support
If you have any questions about shipping or the status of your order, please contact our customer support team:
Email:
contact@aussietronics.com.au
Phone:
+61 468 244 403
Refunds & Returns Policy
Return period
We accept requests for returns or exchanges within 30 days of receiving your order.
Circumstances under which a return or exchange is possible
Returns or exchanges may be available in the following cases:
- the item was damaged during delivery
- the item turned out to be defective or faulty
- the item received does not match the order
- the customer wishes to return the item
- the wrong item was ordered
Return policy
To process a return, the item must:
- must be returned within 30 days of delivery
- be in good condition
- show no signs of significant wear or damage
- be returned with all parts and accessories, if possible
In some cases, proof of purchase may be required.
Refunds and exchanges
Once we have received and inspected the returned item, we will notify you of the outcome of your return request.
If approved, the following may be proposed:
- refund
- exchange
- replacement
Return shipping cost
If the item was damaged, defective, or sent in error, we will cover the return shipping costs.
If you return an item that is not defective, you may be responsible for the return shipping costs.
The original shipping cost is non-refundable.
How to request a refund
To request a return or exchange, please contact our customer support team:
Email:
contact@aussietronics.com.au
Phone:
+61 468 244 403
Or use the contact form on our website.
Please include:
- order number
- brief description of the issue
- photos of item (if necessary)
Please wait for confirmation from our customer support team before shipping the item.
Return Address
3 Lukaarlia Dr, Bridgewater TAS 7030, Australia
Product packaging
We recommend returning the item in its original packaging and packing it securely for safe transport.
Refund processing time
Once the item has been received and inspected, the refund, if approved, will be processed within 14 days.
Refund Policy
Refunds will be issued via the same payment method used when placing the order.
Undelivered orders
If your order has not been delivered, please contact us. We will check the delivery status and, if the package is confirmed to be lost, we will offer to reship it or issue a refund.
Payment Policy
At Aussietronics, we aim to provide clear and secure payment options for all customer orders. Our payment procedures are designed in accordance with standard industry practices for secure transaction processing and data protection.
Card Payments (via Stripe)
We accept major credit and debit cards, including:
- Visa
- Mastercard
- American Express
Processing:
All card payments are securely processed through Stripe, a trusted third-party payment processing provider.
Data Security:
Transactions are transmitted through encrypted and secure payment channels. Aussietronics does not store complete credit or debit card details on its servers.
Additional information
| Model Number | YJCC017-WHITE |
|---|---|
| Suction Power (Pa) | 12000 |
| Surfaces | Multi-floor |
| Pet Friendly | Yes |
| Bagged/Bagless | Bagged |
| Bin/Bag Capacity (L) | 2.5 |
| Wet & Dry | Yes |
| Programs | Vacuum, Mop |
| Smart Home Compatible | Control via Narwal App |
| Works with Google Assistant | Yes |
| Works with Amazon Alexa | Yes |
| Type | Robot Vacuum & Mop |
| Colour | Grey |
| Manufacturer's Warranty | 2 Year |
| Base Station Height (mm) | 645 |
| Base Station Width (mm) | 446 |
| Base Station Depth (mm) | 490 |
| Box Height (mm) | 645 |
| Box Width (mm) | 446 |
| Box Depth (mm) | 490 |
| Box Weight (kg) | 21 |
